❓ HELP CENTER

Frequently Asked Questions

Answers to the questions we hear most often from Hardvanta customers — last updated June 2026.

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Once you're logged in, head over to My Orders from your account dashboard. Each order shows a real-time status tracker — Order Placed → Processing → Shipped → Delivered — so you always know exactly where your package is.

We support all major payment methods including UPI, debit and credit cards, and netbanking — all processed securely via Razorpay. Prefer to pay on arrival? Cash on Delivery (COD) is available on eligible orders.

💡 Good to know: Tip: UPI payments are instant and have zero additional charges.

We offer free shipping on all orders above ₹999. For orders below that threshold, a flat ₹49 shipping fee is applied at checkout — no hidden charges, ever.

Yes. Hardvanta currently delivers exclusively across Delhi NCR. Simply enter your PIN code at checkout to confirm delivery availability in your location.

Absolutely! Schools, colleges, makerspaces, and R&D labs can unlock special pricing and dedicated support through Hardvanta B2B. Reach out to our team with your institution details and requirements.

💡 Good to know: Contact us at b2b@hardvanta.com for a custom quote.

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Still have questions?

Our support team usually replies within a few hours.

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